TERMS & CONDITIONS
Last updated: 20.02.2026

Welcome to Novaliss.
These Terms & Conditions govern your use of dreamsofnovaliss.com and any purchase made from our website.
By accessing or purchasing from our store, you agree to the terms outlined below.

1. General Information
This website is operated by Novaliss.
Throughout the site, the terms “we”, “us” and “our” refer to Novaliss.
We reserve the right to update or modify these Terms at any time.
Continued use of the website constitutes acceptance of any changes.

2. Products
All items are presented as accurately as possible.
Due to lighting, screen settings, and handcrafted production, slight variations in color, texture, or finish may occur and do not constitute defects.
Some garments may be made-to-order or produced in limited quantities.
We reserve the right to discontinue any product at any time.

3. Pricing
All prices are listed in EUR unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
Price changes will not affect already confirmed orders.
Taxes and shipping costs are calculated at checkout where applicable.

4. Orders
After placing an order, you will receive an order confirmation email.
We reserve the right to cancel or refuse any order in cases including but not limited to:
suspected fraud
payment failure
incorrect pricing due to technical error
product unavailability
If an order is cancelled, you will receive a full refund.

5. Payments
Payments are processed securely via third-party payment providers.
We do not store or have access to your card details.

6. Shipping
Processing times may vary depending on whether the item is ready-to-ship or made-to-order.
Estimated delivery times are not guaranteed and may vary due to customs, carrier delays, or circumstances beyond our control.
Novaliss is not responsible for delays caused by shipping carriers.

7. Returns & Exchanges
Due to the limited and made-to-order nature of our garments, returns may be restricted.
Items must be unworn, unused, and in original condition with all tags attached.
Custom, personalized, or made-to-order pieces may not be eligible for return unless defective.
Customers are responsible for return shipping costs unless the item is faulty.

8. Intellectual Property
All content on this website — including images, garments, designs, logos, and text — is the intellectual property of Novaliss and may not be copied, reproduced, or distributed without permission.

9. Limitation of Liability
Novaliss shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Governing Law
These Terms are governed by the laws of the European Union and the country of operation.

11. Contact
For questions regarding these Terms, please contact:
Novaliss
novalissdesign@gmail.com